Our service

We have lots of information and advice within our web pages, via social media channels, e-newsletter, and offer workshops and courses across Suffolk. We provide information, advice and support to children, young people and parents/carers on a self-referral basis by phone, email, text, social media (messaging) and face-to-face.

If you are working with a child or parent who will find it too difficult to contact us directly you can talk to us and we can work this out.

We help our service users…

  • to feel confident to express their views and participate
  • understand their rights in relation to SEND
  • find positive ways to communicate with schools and the local authority
  • with questions about their or their child’s SEN, including choosing a school and the process of SEN support (assess/plan/do/review).
  • through the EHCP process including help with forms, reports or letters etc
  • by providing information to enable informed choices
  • where there are disagreements with school/LA/health, we can explore options and support with next steps, including with SEND tribunals.

    You can request some our service leaflets below by emailing: sendiass@suffolk.gov.uk

Parent/carer service leaflet

CYP service leaflet

CYP postcard

Contact card (credit card style)

 

View our range of downloadable information leaflets & factsheets.