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Suffolk SENDIASS

We provide free confidential and impartial information, advice and support about special educational needs & disabilities (SEND) for children, young people, parents and carers.

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impartial

meaning: 'not favouring one person or group more than another; fair; neutral; unbiased'

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Recent feedback

'It just takes someone like you breaking it down and helping me understand what comes next, too much information is really difficult to process but I get where I am now.’ (Parent, February 2025)

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Recent feedback

'I really feel like I understand things better when you explain it, I can ask questions without feeling stupid and can tell you when I don't understand something.' (Parent, February 2025)

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Recent feedback

'I feel like talking it through with you makes things clearer in my mind and I can see where some of the miscommunication might come from.’ (Parent, February 2025)

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About us

We are a statutory service which provides unbiased information and advice about policy and practice, and follow a set of National Minimum Standards.

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Welcome to Suffolk SENDIASS

Suffolk SENDIASS (Special Educational Needs and Disability Information Advice and Support Service) is a confidential and impartial information, advice and support service on issues related to Special Educational Needs and Disability (SEND). It is free, easy to access and confidential. We can help children, parents and young people take part in decisions that affect their lives.

We offer information, advice and support to:

  • Children and young people (up to 25 years) with SEND
  • Parents and carers of children with SEND
  • Practitioners (general enquiries only or who might be supporting children, young people or parents to access our service)

Download:

Service leaflet for parents and carers (PDF)

Service leaflet for children and young people (PDF)

Frequently asked questions about SENDIASS (opens PDF)

Watch this animation from the Council for Disabled Children, to find out more about what we do.

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