Leaflets and resources

We provide informationadvice and support to parents, carers, children and young people in relation to Special Educational Needs and Disability.

You may find the answer to your questions by looking through the information on our website.

Click on the dropdown tabs below to see our range of downloadable leaflets and resources.

Still have a question? You can contact us for confidential and impartial information, advice and support and to request printed copies of any of our leaflets.


Watch our video explaining our service, including parent testimonials.

Our service leaflets

For parents and carers…

Leaflet  (PDF)                    
Contact card (credit card sized) (PDF)

For children and young people…

Leaflet  (PDF)                                      
Postcard style (PDF)

(email us for hard copies of the above service publicity: enquiries@suffolksendiass.co.uk)

Download publicity in other languages explaining ‘What is SEN’:

Short introduction to SEN, helpful for settings and practitioners working with families:

View ‘what is a special need’ fact sheet in English (PDF)

‘What is a special need’ fact sheet in Multiple languages on one page (PDF)

‘What is a special need’ fact sheet Ukrainian version (PDF)

Download individual ‘What is SEN’ and ‘How we can help you’ in each of these languages:

View plain script in English (PDF)

Arabic (PDF)

Bengali (PDF)

Farsi (PDF)

Kurdish (PDF)

Lithuanian (PDF)

Polish (PDF)

Portuguese (PDF)

Romanian (PDF)

Ukrainian (PDF)


Read more about how SEN funding works

SEN Support

Read more about SEN Support

EHC needs assessments and plans

Read more about EHC needs assessments and plans
The Suffolk SEND Strategy highlights the importance of a ‘Person Centred’ approach and we have pulled together some information and guidance around planning for Person Centred Reviews…

Person Centred Reviews

Top Tips (PDF) – for professionals who support children and young people to participate in their Education, Health and Care plan (by the Council for Disabled Children)

Useful links:



Films produced by Independent Support (with input from the Department for Education)

Both films below help explain the EHCP process and the Person Centred Connection.

Watch what is a EHCP and who is it for on 
Council for Disabled Children.

Watch The EHCP and The Person Centred Connection 
Council for Disabled Children.

School exclusion

Read more about School exclusion

Useful links:

You can contact the local authority directly with any questions or concerns relating to exclusions: 

The Suffolk County Council Inclusion Service & how to contact them.

The statutory guidance for schools (including academies) is available on the Department for Education web pages:

Exclusions guidance for schools (Annex C, pages 55-61 is a guide for parents)

Behaviour and discipline guidance for governing bodies

‘Mental health and behaviour in schools’ guidance

There is also some really useful information for parents via Child Law Advice:

School exclusion information from Child Law Advice

Supporting Challenging Behaviour

Just4kids law School exclusions hub (for practitioners supporting families around school exclusion)

Your experiences: SENDIASS journeys

SENDIASS journeys

Short videos of Suffolk parents talking about how SENDIASS helped with concerns and questions around their children’s education.

Michaela’s SENDIASS journey

Caroline’s SENDIASS journey

Natalie’s SENDIASS journey

Caroline’s SENDIASS journey

Mandy’s story (PDF)

Read Mandy’s story, parent to two children with Autism related sensory needs and the family’s journey to discover therapies to help.

Your experiences

Have something to share with other parents? Please get in touch we would love to hear from you at

Useful links

Suffolk County Council Inclusion Services easy guide (PDF) for schools accessing services

Ambitious about Autism toolkit  – for parents and carers through the early years

Council for Disabled Children easy guide explaining IAS services (PDF)

Post 16 Transitions guide (PDF)

Council for Disabled Children ‘Developing a supportive environment for CYP with SEND’

‘When people can’t agree’ – Department for Education guidancefor young people with complaints about SEND

Contact (for families with disabled children) podcasts & videosaround personal independence payments and disability benefits.

‘Contact’ resource library for parents and carers

Making Sense of Sensory Behaviour (PDF) recommended by an Occupational Therapist.

Department for Education ‘mental health and behaviour in schools’

Department for Education guidance for supporting pupils with medical conditions in school – page 28 has a flowchart on how an Individual Healthcare Plan (IHP) should be put together and page 23 which explains unacceptable practice.  

Equality Act Guidance
: (PDF) Includes lots of examples which parents often find useful (these are in the coloured boxes throughout the document).

Developing effective support systems for young people experiencing anxiety based school avoidance

‘Not fine in school’ – Action and support for school-refusal and attendance difficulties (PDF)

Young Minds guide to School Anxiety and Refusal

Young Minds advice for parents

Special Needs Jungle SEN Support/EHC flowcharts

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Educational Psychology Service – supporting young children and families about COVID-19

‘Cosy time’for children anxious about elderly relatives

Talking to children and young people about COVID-19

General support and advice for young people around mental health issues:

ChatHealth–  young people 11-19 can text a school nurse on 07507 333356 (for advice on a range of issues including; sexual health, drugs, self-harm, bullying)

4YP– local charity organisation supporting young people 12-25 with social, emotional and physical health and wellbeing in Suffolk (drop-ins and counselling)

Kooth– online counselling and emotional wellbeing support service for young people in Suffolk aged 11 to 18

Moodwise– digital tools and resources to support young people’s emotional wellbeing

Young Minds – young people in crisis can text: 
YM to

Resources to help children learn at home

Hungry Little Minds (early years)

BBC Bitesize (primary, secondary and post-16)

Twinkl – free learning packs for parents  (primary)

www.educationquizzes.com (primary and secondary)

www.oxfordowl.co.uk (primary)

www.teachitprimary.co.uk (primary) Free packs for a limited period

YouTube logo

Take a look at our information videos on Youtube