We support children, young people and their parents and carers to understand their rights and help them to share their views and wishes. We help families…
- to feel confident to express their views and participate
- understand their rights in relation to SEND
- find positive ways to communicate with schools and the local authority
- with questions about their or their child’s SEN, including choosing a school and the process of SEN support (assess/plan/do/review cycle).
- through the EHCP process including help with forms, reports or letters etc
- by providing information to enable informed choices
- where there are disagreements with school/LA/health, we can explore options and support with next steps, including with SEND tribunals.
When we receive a request for information, advice and support we consider how our resources, training and outreach might enable the child, young person or parent to understand their choices and help them with their chosen option.
Where information, advice and support needs cannot be met via these available resources our ‘Information, Advice and Support Workers’ might provide individual advice and support to someone. Most of this will be provided via email or through arranged advice appointments.
We are impartial; we do not favour any party or have influence over the outcome of any meeting.
By using online meeting support, we are able to support more people than when we physically attend meetings. This is due to the time it takes for travel across the county. However, any request for ‘in person’ support at a meeting will considered on an individual basis.
Priority for attending meetings
Whether online or in person, our priorities for meeting support are as follows.
Parents/carers children or young people who have review meetings where:
- the school or setting place is at risk
- it is a phased transfer (in a year where a child is moving to the next phase of education) and there is uncertainty regarding the next placement.
- the child or young person has multiple or complex needs and parents/carers are struggling to engage support
- it is a complex situation and an appeal to the SEND Tribunal is being considered.
Who may be offered ‘in person’ support?
- Children and young people aged up to 25 with special educational needs or disability who approach the service directly, and who require support to take part in processes and to help them express their views and wishes.
- Parents and carers who require additional support due to their needs or circumstances for example because they:
- have a learning difficulty,
- are disabled or have medical or mental health issues,
- do not have English as their first language,
Would, have trouble in engaging with the following SEND processes without ‘in person’ support from a member of the SENDIASS team.
3. Other situations as determined by and at the discretion of Suffolk Sendiass as requiring in person support.
Read more about how we provide support in the IASS Definition of Advocacy