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Suffolk SENDIASS

We provide free confidential and impartial information, advice and support about special educational needs & disabilities (SEND) for children, young people, parents and carers.

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impartial

meaning: 'not favouring one person or group more than another; fair; neutral; unbiased'

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Recent feedback

"I really appreciate talking it through with you and all you have said, I was in a bit of a spiral and started to panic but talking it through has helped'' (Parent, October 2025)

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Recent feedback

"I am a single parent and going through the appeal process has given me lots of sleepless nights. I just wanted to thank you for your call and say that I know I will sleep really well tonight." (Parent, October 2025)

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Recent feedback

"Thank you what you have said this morning has given me the knowledge I need to have those conversations." (Parent, October 2025)

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About us

We are a statutory service which provides unbiased information and advice about policy and practice, and follow a set of National Minimum Standards.

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Welcome to Suffolk SENDIASS

Suffolk SENDIASS (Special Educational Needs and Disability Information Advice and Support Service) is a confidential and impartial information, advice and support service on issues related to Special Educational Needs and Disability (SEND). It is free, easy to access and confidential. We can help children, parents and young people take part in decisions that affect their lives.

We offer information, advice and support to:

  • Children and young people (up to 25 years) with SEND
  • Parents and carers of children with SEND
  • Practitioners (general enquiries only or who might be supporting children, young people or parents to access our service)

Download:

Service leaflet for parents and carers (PDF)

Service leaflet for children and young people (PDF)

Frequently asked questions about SENDIASS (opens PDF)

Watch this animation from the Council for Disabled Children, to find out more about what we do.

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