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We provide free confidential and impartial information, advice and support about special educational needs & disabilities (SEND) for children, young people, parents and carers.

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meaning: 'not favouring one person or group more than another; fair; unbiased'

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Recent feedback

'Thank you so much, it's been so helpful to speak to someone who is impartial and unbiased, so I feel I can have a clear head to make my own decision’ (Parent, October 2021)

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Recent feedback

'Thank you, it was so helpful not only to have info to read on the website but also to actually speak to someone and explain my concerns.' (Parent, October 2021)

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Recent feedback

'Whenever I speak to SENDIASS you are always really nice and give useful and impartial advice' (Parent, October 2021)

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About us

We are a statutory service which provides unbiased information and advice about policy and practice, and follow a set of National Minimum Standards.

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Welcome to Suffolk SENDIASS

Suffolk SENDIASS (Special Educational Needs and Disabilities Information Advice and Support Service) is a confidential and impartial information, advice and support service on issues related to Special Educational Needs and Disability (SEND). It is free, easy to access and confidential. We can help children, parents and young people take part in decisions that affect their lives.

We offer information, advice and support to:

  • Children and young people (up to 25 years) with SEND
  • Parents and carers of children with SEND
  • Practitioners (who might support children, young people or parents to access our service)

Download our:

service leaflet for parents and carers (PDF)

service leaflet for children and young people (PDF)

Watch our service video which explains what we do and includes testimonials from Suffolk parents.

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