Facts, figures and feedback

What you talk to us about is confidential and identifiable information and personal data will not be passed to anyone, unless through conversations with us we have agreed with you that we will contact someone on your behalf.

We review general data collected on a monthly basis to look for trends, and use this to guide our service development. We share this information with partners to help influence local and national policy. 

Latest figures 

April 2024

Number of ‘referrals’ (requests for information, advice and support)252*
Number of service-users accessing278
Number ‘new’ to service135
Number of individual contacts through ‘outreach’159
Number of training registrants0**
Website page views10,597
Social media reach5,838
*An additional 11 referrals were outstanding at month end.

**We offered no information sessions during the month of April because of the timing of the Easter holidays. 

‘ASD’ was the highest frequency category of need at 35%, followed by ‘Awaiting Diagnosis’ at 13% then ‘ADHD/ADD’ at 10%.

Highest frequency of referrals in these categories:

  1. EHCP
  2. SEN Support
  3. EHC Needs Assessment
  4. EHC Appeal
  5. Placement issue

Suffolk SENDIASS Annual Report 2022-2023 (opens PDF)

An easy-read summary of our 2022 to 2023 Annual Report (opens PDF)

Suffolk SENDIASS Annual Report 2021-2022 (opens PDF)

Suffolk SENDIASS Annual Report 2020-2021 (opens PDF)

 

Complaints

We strive to give you the best possible service, if you have a comment or complaint you put this in an email to: enquiries@suffolksendiass.co.uk – marking for the attention of the Service Lead.