Facts, figures & feedback

What you talk to us about is confidential and identifiable information will not be passed to anyone without your permission.

We review general data collected on a termly basis to look for trends, and use this to guide the information and workshop sessions we provide. We share this information with partners to help influence local and national policy. 

You can give us feedback about our service by completing our online survey:

Suffolk SENDIASS online survey

Complaints 

We strive to give you the best possible service, if you have a comment or complaint you can contact our Acting Service Lead, Nicki Howlett at Nicki.Howlett@suffolksendiass.co.uk

Latest figures - Autumn term 2019 

We received 1052 referrals to Suffolk Sendiass during the summer term. A referral is an initial contact with us and can result in a number of further contacts.

For this term this meant that we had 3157 contacts.
This was an increase on the previous term of 35%, which meant we were extremely busy!

The top categories for people contacting us are shown below.

  1. EHC plans, including Annual Review - 350 referrals
  2. SEN Support - 213 referrals
  3. Admissions (non EHCP) - 162 referrals
  4. EHCP admissions/placement - 88 referrals
  5. Appeals and other legal routes - 55 referrals

We saw a significant increase in this period around support with EHC plans and particularly queries about Admissions to specialist placements: