SENDIASS Co-production

Three people each with speech bubbles

We want the information we offer you to match what you want to know, and we want it to be in a form which is easiest for you to understand and remember.

Working with families is the best way to achieve this.

All of our training sessions and new information material, whether it is on the website, video or printed, is co-produced with people who use our service.

Suffolk SENDIASS has made a commitment to co-production with the support of Healthwatch Suffolk .

See our Commitment to Co-production (opens PDF)

How does co-production with SENDIASS work?

Co-production involves several steps:

We are made aware of a need.

We are alerted to the areas you are most confused and worried about from different sources.

  • Our confidential data (the calls and emails to our service)
  • A survey
  • A request from The Suffolk Parent Carer Forum

For example, in 2021 a training survey demonstrated a strong interest in a session for parents and carers about transition from primary to secondary school.

We gather views.

We hold sessions where people can tell us what they are confused or unsure about and what they want to find out. We usually offer face-to-face sessions in different parts of the county, visit groups and hold an online session.

What happens at these sessions? We listen to you first and visually collect your views. Here is an example of one session’s whiteboard capture.

We develop resources.

We will create a draft of the resource.

We share the resources and invite feedback from people who use our service.

We will take the draft resource back to any groups and settings who have been involved in the process. The draft may also be circulated by email, and on our website and /or social media for comment.

We make amendments.

After we have collected and listened to all of the feedback, we will make any amendments then the resource is published.

We will continue to make amendments and updates as necessary.

Current projects for feedback

If you would be interested in joining our co-production group please email us here:

co-production@suffolksendiass.co.uk

Easy-read resources for young people

We have been working with groups of young people on some easy-read information about specific topics. the current draft easy read draft leaflets that we are working on are:

Preparing for adulthood information for parents.

Parents have asked us to produce some draft videos around specific themes to support young people with SEND to prepare for adult life.

Thank you to everyone who gave us feedback for the previous draft videos.  We have made the suggested amendments and published them on our SENDIASS YouTube channel.  However, we are still happy to make amendments if necessary.

The current draft videos we are working on are:

Do please email your thoughts and suggestions to: co-production@suffolksendiass.co.uk putting ‘P4A feedback’ in the email header.

We really appreciate your views 😊

Videos for young people

We are working with groups of young people to create a series of short animated videos.

Following the success of the first video about how the SENDIASS service can help young people and how to contact us, we are working on more.

Based on discussions with groups of young people so far, the current indications of their preferred topics (these may change as conversations continue!) for future videos are:

• Inclusion rights (what support can I expect at school/college?)

• Feeling too anxious to go to school or college.

• Sensory/environmental needs and what can help

• Why am I being suspended/sent to a Pupil Referral Unit?

• Taking exams.

• Why am I getting extra help? (feeling like standing out)

• No-one listens or understands me.

• Worried about leaving school/Post-16

• Help, I’ve been Permanently Excluded!

We would really appreciate your views. Please email your thoughts to:

co-production@suffolksendiass.co.uk

Recent Co-production Activity

September 2024

Amended, then finalised and published videos on ” The 4 pathways to adult life”, “5 day packages of support” and ” Post 16 travel”

Visit to further education college SEND group. introduce SENDIASS service. discuss and gain feedback on easy read Travel information document. Discuss useful topics for next videos.

August 2024

Draft easy read leaflet “Getting help in college” shared on Facebook for feedback and comment

July 2024

Draft video and easy read information leaflet on travel for 16+ shared on Facebook for feedback and comment.

Draft easy read information leaflets on “Support across 5 days” and “Care and support needs 18+” shared on Facebook for feedback and comment.

Coming Soon!

The next projects that we are considering for co- production development include information on:

  • A practitioner’s leaflet.
  • ETOAS
  • Suspensions in schools
sendiass commitment to co production with Health Watch Suffolk
we promise to welcome you, give you time and space, decide together, listen to you, value everyone's opinion, be honest, avoid using jargon, be open, let you know about progress every step of the way and share how your contributions have shaped information.
Image of leaflet. Title, Rewards for working with SENDIASS